We’re looking for a solutions engineer who will work closely with multiple teams to ensure that customers realize the full value and potential of Hakimo’s software solutions.
Responsibilities
Lead all technical aspects of customer deployments, including design and planning, onboarding, verification of deployment
Work with the engineering team to handle technical tasks in the post-sales process and to solve customer issues (especially related to onboarding)
Help sales representatives with technical questions related to the product
Plan, set up, and run pilot deployments
Serve as a technical point of contact for customers
Qualifications
Essential Qualifications:
An Engineering degree in CS/EE or a related field
Experience with distributed systems to quickly isolate and troubleshoot issues
Networking fundamentals to understand and debug networking issues in customer environments
Empathy to work with customers, and address pain points
Preferred Qualifications:
Familiarity with Linux
Prior experience designing physical security systems
Experience with Kubernetes